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From €50 free delivery NL & BE
Ordered before 16:00, delivered tomorrow *
Not happy, Money back
Quick specialist advice
Pick up goods
Worldwide delivery
info@ocean-store.nl
+31(0)78-6456669 (Available Monday / Friday 9:00-20:00)

Complaints

Complaints

If you are satisfied, tell someone else. If you are dissatisfied, tell us.

We will always solve problems!

We recommend that you first make your complaints known to us by emailing info@ocean-store.nl. If this does not lead to a solution, it is possible to register your dispute for mediation via Stichting WebwinkelKeur. From 15 February 2016, it is also possible for consumers in the EU to register complaints via the ODR platform of the European Commission. This ODR platform can be found at http://ec.europa.eu/odr. If your complaint is not yet being processed elsewhere, you are free to file your complaint via the European Union platform.

Shipment

  • Above € 50,- free delivery in NL & BE
    In stock Ordered before 16:00, shipped today *

Ocean Store is a modern webshop with a large selection of reef aquarium equipment, supplements and food for your (marine) aquarium. We excel in reachability, service and speed. Not only in delivery of your ordered goods, but also in the adequate answering of your (marine) aquarium related questions. We are happy to share our passion for reef aquariums with you!

Customers rate us with 9.7 / 10
On the basis of (586 Reviews)

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All new products

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Contact details

Ocean Store
Zirkoon 208
3316KD, Dordrecht
Netherlands
Whatsapp/SMS : +31(0)6-29537433
Tel : +31(0)78-6456669
Email: info@ocean-store.nl
(Available Monday / Friday 9:00-20:00)

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Best service, fast delivery

We always help you quickly and adequately! Ask your question and experience how fast we answer. Use SMS / WhatsApp (+31(0)6-29537433), Chat on the website, Contactform or E-mail.

Trade data

CoC: 66613906, Rotterdam
VAT: NL002013085B65
Swift/BIC: KNABNL2H
Bank: KNAB, Capellalaan 25, 2132 JK Hoofddorp
IBAN: NL46 KNAB 0255 4431 45
EORI: NL5875990940

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